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Humidity Direct

Help & Advice

Humidity Direct

Our Mission is 100% Customer Satisfaction

Learn more about our warranty and customer support or check out our videos on how to use the Humidity Direct website.

Your order status

You will receive your order confirmation to the email address provided when placing the order. If there are any issues regarding your order, we will contact you over the phone. 

Customer Support

Our team would be happy to help with any questions you may have before, during and after the order has completed. If you have any queries, call us on 01372 571200 or email customerservices@humiditysolutions.co.uk


All our spare parts come with 12 months warranty from date of despatch or from the commissioning date. The purchasing customer is the owner of the warranty.

What is not covered? – Unauthorised modifications to the equipment or if the product is subject to misuse, mishandling and tampering.


If you wish to return an item, please contact us on 01372 571200.

Help & advice

How to use humidity direct